At Covenant University CSIS, we hold out effective IT support system as very critical to making things work for both our academic and administrative activities. That is why the IT Support Services Department shall be committed to bringing forth the best solutions to keeping your technology running to ensure increased productivity and efficiency within the university. Listed here are the services available:

Technical Support and Troubleshooting:

Our experienced technicians are trained for any kind of fault diagnosis and its prompt repair, from issues relating to malfunctioned software, connectivity problems, or faults in the hardware.

Software Installations and Configurations:

Our engineers are proficient in installing a broad spectrum of software applications. All will be correctly installed to ensure the integrity, reliability, and performance of all your systems.

Preventive Maintenance:

We do regular checks, updating, and optimization of both hardware and software to reduce the chances of sudden technological failures and guarantee that your systems run at the best standards.

User Training and Support:

We provide tailored training and ongoing consulting support that helps staff and students maximize their benefits from the latest technologies and systems. Knowing that user needs are diversified with the progress in technologies, we try to be on the same level with our users.